If you are interested in adding a new admin to your instance of Case Status, you can at any time use the steps below. You must be an admin to complete these steps.
1. Start by accessing "Settings" in Case Status
2. Then select the option of "Users"
3. Enter the name of the user you would like to update in the "Search Users..." field and select the edit option next to their name. This option may not display if you currently don't have permission to view it.
4. At the bottom of the edit users pane you will find the permissions options created for your firm. Select an option from the list and save it to update a user's permissions.
If you see the need to create additional permission sets, please reach out to either account management or support so that they may assist you.